Ignore The Anonymous

Bloggers - how often do you get anonymous and abusive comments posted on your blogs? And to the rest of you - how many times have you read an article or blog post and found a nasty comment posted by "Anon"?

Those kinds of comments, I've learned, are called "trolls". Fitting really.
I read about this on the New York times website, after the article (written by one of their own staff) was shared by Facebook.

It's an excellent piece (which reveals some truly horrendous stories) and it reminded me that I have wanted to write a blog post of my own on this subject, after witnessing these kinds of comments on some of my favourite, highly-respected blogs.

Trolls are easy to spot. As soon as you come across an aggressively rude, no-holds-barred comment, you can almost guarantee it will have been posted under a pseudonym or (imaginatively) "Anon". I'll read the comment, look to the poster name, and that's usually when I'll roll my eyes and think, "Ahhh of course. Loser."

It ticks me off, not because of what has been said, but because of the anonymity of it. The fact that the is person is hiding and taking no responsibility for what they've said.

It harks back to the age-old retort, "If you've got something to say, say it to my face."

It seems that when you can hide behind online anonymity, you can get away with being unsociably rude or just plain mean. There's that tantalizing freedom of being able to manipulate complete strangers, speak your harshest views and hurt people, without repercussions. Basically, you can be an asshole without people thinking you're an asshole in real life. You can have your bitchy cake and eat it too.

It's a shame, because anonymity is helpful in many ways, and it also allows people to share experiences, advice and stories which are helpful or positive, but which they may not have shared without that invisible armour. We need the option to remain anonymous because - to a huge extent - it allows us to protect ourselves... but it also protects the trolls. So "Anon" has now become the pen name for bullies who want to have their say but are too cowardly to admit to it.

The way I see it, if someone has such a strong opinion about something, then why won't they stand by that opinion? If you believe in something so much, why not claim ownership of your words? I'll tell you why - because these people are either cowards who are scared of repercussions, or they actually just don't have confidence in their own opinion.

Either way, it's the same reason: fear. Fear of people disagreeing with them. Fear of backlash. Fear of being disliked. Fear of being found out.

I have had people disagree with my views on this blog, but I'm delighted to say that, to date, everyone who has expressed their views has taken ownership of them, which gives me the opportunity to consider their points in a reasonable way. (I know I don't post often, but readers, I appreciate that!) At the end of the day I would much prefer someone to wholeheartedly disagree with my perspective and open up a debate than to attack my views from behind a pseudonym.

Not that I'd be bothered if they did. The simple truth is, anonymous comments don't deserve any acknowledgement, because they have no foundation. Nothing to support them. They're posted in fear, and there's nobody real there to back them up.

So if you come across a troll comment in future, just laugh and remember those words were posted by some gutless little person at their computer, who doesn't believe the words enough themselves to actually represent them.

And to the real people posting real comments out there, in agreement or otherwise - I salute you.

It Could Be Worse...

After years of working hard to reach this point, I now work for myself as a freelance writer. I took a huge leap of faith to get here, and I have come further than I had hoped I might. It's been an exciting and rewarding period of my life.

The time has now come, however, for me to go back to a day job in addition to my writing. I've got the proverbial ball rolling, and now I need to keep it going while still paying the rent. Unfortunately, the search for a sub editor/copywriter or similar journalistic/media role has been extremely difficult in a competitive industry where demand well exceeds opportunity. Lately I have found the effort poured into my applications is wearing me down. My confidence has taken a knock, and I feel stuck in a financial and motivational rut.

So it was rather refreshing to come across an email from my last major non-media role, back when I was a receptionist/secretary/office lackey. Those were the days when the idea of being commissioned to write an article seemed like an impossible dream. Any career frustrations I might be suffering from right now seem tiny in comparison to the real, scream-into-a-pillow career rut I was in back then.

This email represents a typical day in my old career life.
It might just be the best dose of perspective I could ever get.



* This is a real email; names of all but myself have been changed

------------------------------------------------------------

From: Jones,Steve
Sent: 24 October 2007 13:29
To: Morris, Audrey
Cc: Jackson, Tim
Subject: Gents toilets

Dear Audrey

I would be grateful if you send round a plumber to fix the Gents toilets. It would appear that some members of staff are having problems flushing them which leads to unpleasant surprises on a daily basis.

Thanks very much.
Please feel free to contact me should you need any assistance.

With kind regards

Yours sincerely
Steve Jones

Corporate Finance

------------------------------------------------------------


From: Morris, Audrey
Sent: 24 October 2007 13:37
To: Jones, Steve; Nelson, Claire
Cc: Jackson, Tim
Subject: RE: Gents toilets

The toilets are maintained by the landlord and any problems should be reported immediately to the help desk. Claire please do this now.


------------------------------------------------------------


From: Nelson, Claire
Sent: 24 October 2007 13:42
To: Morris, Audrey; Jones, Steve
Cc: Jackson, Tim
Subject: RE: Gents toilets

Hi Audrey,

I have actually reported this twice recently (the previous time was just last week).

However, on both occasions after repairmen have come to take a look, I was told by facilities that the flushes do work, but that they take a couple of seconds to flush when you hold them down. Apparently as they are not actually faulty, they are not replacing them.

However, I can speak to them again.

Claire


------------------------------------------------------------

From: Morris, Audrey
Sent: 24 October 2007 13:44
To: Nelson, Claire; Jones,Steve
Cc: Jackson, Tim
Subject: RE: Gents toilets

Please explain the problem to them in detail so they can properly resolve it.

If special instructions on flushing are necessary, they should be clearly posted for users...


------------------------------------------------------------

From: Nelson, Claire
Sent: 24 October 2007 13:53
To: Morris, Audrey; Jones, Steve
Cc: Jackson, Tim
Subject: RE: Gents toilets

I have explained this to them thoroughly Audrey, and apparently it is just a matter of holding the flush down.

But as I said I will talk to them again and push the matter toward a better resolution if I can.

Thanks,
Claire

Free the children

I feel sorry for the children of today. It sometimes seems as if they have so much more than the previous generations, but the sad truth is, they don't have it easier at all. Having cellphones, email and fancy toys might be one thing, but what they are missing out on is the freedom to be children.
I was reminded about this issue today while reading the Sunday Times, where I learned that two children, aged eight and five, cycle to school every day on their own. Because of this, their school is threatening to report their parents to social services.

Social services? You have GOT to be kidding me!

This 1-mile commute to school may have become a source of consternation to the school and other parents, but it has also become a unwitting protest for the few freedoms children are given. Ignorance and intolerance from adults seems to be at an all-time high.

Case in point, a quote from the headmaster of the school:
"If a school feels a child in their care is at risk, they have a legal responsibility to notify the local authority. Is an eight-year old responsible enough to come to school with a five year old and take responsibility when it comes to crossing busy roads? What would happen if the five year-old has a tantrum?"

This is a frustratingly narrow-minded attitude. If a child of eight is not given the opportunity to act responsibly, then they will never learn to be responsible. To mature and develop a child needs the freedom to grow. The same goes for a child of five; and why would a child throw a tantrum while they were cycling? If they did, how is this a threat to themself or their older sibling? Kids are pretty good at dealing with their younger siblings when they need to be. It is a shame that this headmaster undermines the potential of the children in his care.

However, more crucially, this is another example of ways in which families are being damanged by the bureaucracies supposedly set up to protect them. Misguided interpretation of laws can only lead to misguided reactions. The Department for Children, Schools and Families allows schools to play the social services card at the slightest whiff of risk, even if it prevent parents from raising their children the way they feel is best. Why does a headmaster get to decide what is best, over a child's own parents?

After all, we're not talking about child neglect, or child abuse, or lack of parenting altogether. This is about a normal happy family, and the quest for a decent, healthy childhood. It's a bike ride to school, one mile, where they pass by busy roads but cross only where a lollipop lady is on duty. Why social services need to get involved (when there are plenty of children out there who really ARE in danger, and nothing is being done about it - but I digress) is beyond me.

The mother of these two children, Gillian Schonrock, says: 
"The benefits to our children far outweigh the potential risk from 'stranger danger', road traffic accidents and other factors."
Their father adds, "We wanted to recreate the simple freedom of our childhood. We would love it if our kids could just pop around the corner to see their friends, but that's totally out these days. These days children live such regimented lives. They can do nothing unless it's planned."

I completely agree with these parents. And this makes me suspect the headmaster is laying down the law to appease other worried parents, who cannot fathom a child going out in their own. The fear of some is forced to become the concern of all, and this is what drives the greatest threat to us all - 'the Nanny State'.

It's unfair to wrap children up in cotton wool. It offers no benefit to the child - in fact, trying to avoid any possible risks does more harm than good.
Taken from the article again:

Frank Furedi, professor of sociology at Kent University, said he had been contacted by dozens of parents in a similar situation. He believes the state is steadily encroaching and that excessive protection of children harms their development: "The irony is that the measures these parents took actually protect the children by developing resilience and resourcefulness through facing challenging situations."

I cannot imagine the physical, burning need a parent has to protect their child. But going overboard to protect them from one thing (paedophiles, dangerous drivers) can automatically cause new, and less obvious dangers (lack of confidence, distrust in other people, emotional neediness, and inevitable rebelliousness).
I personally think the latter should be more of a concern than perverts and kidnappers. For as long as a child grows up with a fear of danger and a suspicion of others, then they will never truly develop into someone open to relationships and prepared for what life throws at them. And this is damaging.

The key to a child's development is not in trying to keep them away from risks, but through giving them the opportunities to overcome them.

I feel very strongly about this, because I was lucky enough to be given the very freedom the Schonrocks are trying to give their children. And I have never doubted this gave me the strength and the confidence I needed to be who I am now.

My own childhood was full of freedom.... and yes, even some risk-taking. My parents trusted me to be responsible and I did my best to withhold that trust. In fact, my younger brother and I were the same ages as the Schonrock kids when we used to cycle to school by ourselves.
If my parents were worried about this, they did not project those fears onto me. We were educated about stranger danger and road safety, but once equipped with those lessons we were set free to enjoy ourselves. Of course I could have been hit by a car, or followed by a strange man in a mac, but the fact is I wasn't. And if I had been?
Well, what if I had choked on my dinner one night and died?
How far does one go to protect from the "what if"s?

Nobody can deny that the times have changed. Yet I think the only marked difference between a childhood today and a childhood 20 years ago is that parents have become more afraid. They are more suspicious. More likely to take their children under their wings and not let them out to fly. The Schonrocks seem to be in a minority of parents who are not letting their worries overcome their children's need for independence. It's very easy to believe that these days there are more bad people, more violent encounters, more bad drivers. But these things have always been there. What has changed is the level of our mistrust, and the extremity of our precautions.

Perhaps my views stem from living in a different place, rather than a different time.
I grew up in New Zealand, where paranoia was not so abundant. When I was eight years old my biggest fear wasn't drunk drivers or paedophiles. I was more scared of earthquakes, tsunamis (and big spiders). At school we would practice earthquake drills and told time and time again that "The Big One" was years overdue. Our teachers told us to stock up on canned food and bottles of water in case of emergency.
As far as I was aware, ANY MINUTE NOW the entire country could be shaken to its core and everyone's homes destroyed. THIS was my biggest fear, and given that it was out of my control, I learned that I just had to get on with life. Take precautions, but don't stop living. As a child that's an incredibly liberating lesson to learn. If only more adults would realise that too.

You cannot control the things you are afraid of, and letting them prevent you - or your children - from living life is, in fact, the greatest danger of all.

Me, age 8, and my brother, age 6, cycling to school in 1990:

* [original article from the Sunday Times by Kevin Dowling] 

Loser Eats Win

It's a sad but honest fact that some people don't deserve to win things in life. Sure, I know that sounds a little harsh. But it's true. Classic example?

Ryanair Scratch-card Guy.

Flying on Ryanair from Poland to the East Midlands last month, our loser decided he would purchase one of the inflight scratch-card tickets. Somehow, somewhere in the deepest illogical corner of the universe, chances gave him a winning ticket. He won €10,000.

What happened next is somewhat extraordinary (and has become a classic example of why losers shouldn't win).

I wish I could have been a fly on the wall in that aircraft cabin. However all I have to go on are snippets from the newspaper article, and this is my own re-enactment of what reportedly happened:

Passenger (to Steward) : "Excuse me, I've won €10,000 on my scratch card."
Steward (delighted) : "Wow! Congratulations sir! ( To rest of plane) We have a winner here, folks!"
Passenger: "So, good, can I have my money please?"
Steward : "My good man, you'll have to wait till we land; then you can claim your prize from the scratchcard company."
Passenger: "What?! No! I want my money this minute! How dare you keep it from me!"
Steward (grin fading) : "Uh, but Sir, we don't have that kind of money knocking about the aircraft. It's in a safe place, with the scratch card company...."
Passenger: "It's my money! You swine!"
Steward: "Look, Sir, you can claim it when you land, you will get your money..."
Passenger (standing) : "This is an outrage! You thieves! You liars! You toy with my emotions! I shall not be a pawn in your ridiculous game!" (Stuffs ticket in mouth) Steward: "Woah! Uh! Wait, Sir, you don't want to do that. Just sit down, and..."
 Passenger (wide-eyed, mouth full of ticket) : "MMPPPH!" (Swallows ticket)
 Steward (eyes wide): "But...!" Passenger : "I will never fly your airline again, you crazy man!"

Ryanair donated the money to charity.

Losers should not be winners. It completely puts the entire universal balance out of order. Yet, this is what happens. Foolish people win money, get angry and eat their ticket. Nice sane people with big mortgages and rising debts don't get three matching symbols, and have to eat baked beans.

 The only consolation anyone has from this is knowing that charity gained.

Well that, and also imagining what that chap's wife must have done when she found out.